Not sure what you need or how to find it?
Method 1
Do you have a part or product code, or a general idea of what you need?
Search our entire website using product codes or keywords! Use our powerful 'search over 10,000 products' search box at the top of the website.
Do you know the manufacturer or model? Perhaps there is a brand marked on the valve or faceplate?
Why not have a look through models using our spares finder tool: Shower Spares Finder
You can also choose the manufacturer here and have a browse through the models we have listed.
Tip: hovering over this icon on the list pages will show an exploded view of each shower for quick comparison to your shower)
Method 2
Visually identifying your shower/part if you're unsure of the manufacturer.
Frequently there are no identifying model numbers or part codes on showers or their parts. This can make identification difficult.
Mixer (concealed/exposed) and bar mixer showers
1. We stock a large range of the most common shower control knobs and handles. Try to visually match yours to our range here.
2. Once you have a match, click 'this product fits' on the product page for the control knob/handle. You will hopefully then find your shower in the list and find all of the available parts for the shower.
Occasionally, designs from major manufacturers have been copied and may look similar. Look for subtle differences between the photo and your handle, as it's unlikely they'll fit a clone shower.
Note: If looking for a control knob or handle for your shower, it's important to get the correct one. Due to slight variations in spline sizes and other components, control knobs are designed to specifically fit the shower valve they were designed for. It's often not possible to get universal parts.
We are always happy to help with this process, scroll down for details on how we can help.
Electric and power showers
1: See if you can spot yours from our list of front covers here.
2: Once you have found yours, click 'this product fits' on the product page, you should then find your shower in the list for the available spares.
Do you have a Mira electric or power shower?
You'll notice the model name on the front of the shower, for example, Mira 'Sport'. There can be many versions of the same same shower range over the years. There are at least 15 variants of the Mira Sport since Mira's first model in 1992.
Try typing the 'J' model code into the main search box on our website. This can be found on the shower label located on the outside casing.
Need a new thermal cut out switch (TCO)?
Use the search box on our website to search the sticker colour on the switch! e.g 'yellow thermal switch'.
Or, try searching for the first code located on the top of the switch.
Found a part and want to see which product it fits?
Click the gear cogs on the product page for a list of compatible systems.
Method 3
Lots of our customers need a little help or expert guidance from our hugely experienced team.
We realise that our customers don't think about spares every day – but we do, so tell us what you're looking for. We pride ourselves in getting the right part, first time.
Simply contact us using the 'Help/Advice' button in the bottom right corner of the website. You can upload photos of your product or part and we'll do the rest to identify what you've got.
We'll aim to reply to you within 2 business days, although our average response time is less than 4 hours.
Please provide us with as much information as possible as this will speed things up for you.
If a cartridge is needed, 90% of the time we can make an ID from a front on photo of the shower, as you'd see it every day.
However, we occasionally need to see the control knob or handle removed from the shower, showing the cartridges in situ. Ideally with any shrouds, stop rings and nylon spline adapters removed, similar to the below photo. Don't worry about removing any faceplates though - we'll let you know if this is needed.
Due to the large range of shower designs, we sometimes need cartridges to be removed fully from the valve - we will only ask this if necessary and will let you know if this is required after looking at your initial photos. Of course if you already have the cartridge removed, please feel free to upload a clear photo of this too.
The more images and information you can provide, the faster we can identify the shower or part.
An example of the SC50-T20 cartridge removed from the above (pictured) valve.
Spares not available for your brand? Unable to get an identification on your shower after contacting us? Spares obsolete? Unfortunately, sometimes this is the case and our only option is to recommend fitting a new one. Click here for a guide to choosing a replacement shower.